Customer Reviews

Ms.Rachelle walked us through the entire process of Business Owners Coverage and because of her, now we know a lot on Business Liability Coverage, which includes Excess/Umbrella, Company owner/non-owned vehicle policy, Waiver of Subrogation, Workers Compensation and many other. Thanks to Ms.Rachelle! We would be delighted to work again with Ms. Rachelle!

Rachelle Gonzalez at Northwest Insurance has been extremely helpful in handling our business account from the start. She really stepped up to the plate recently when we had major issues related to a workman’s comp audit with our carrier. The issues were dealt with professionally and are now resolved!

Rachelle was so helpful, patient, professional and accommodating with assisting me in obtaining both health & life insurance. I would highly recommend her to my friends & family. What a wonderful customer service experience.

Rachelle from Northwest Insurance was very helpful with helping me with finding cost efficient insurance. She found me an insurance with the same coverage as my previous but with $300 less cost. Rachelle even helped me cancel my old policy to ensure I receive my refund. Highly recommend Rachelle and her team to help with all insurance needs.

So many thanks to Rachelle N. Gonzalez for providing me with so much support and guidance as I was shopping for auto insurance for the first time. Having been sent to Rachelle via a referral, I knew I would be in good hands. Rachelle was extremely responsive, kind, and listened to what I was looking for. Because of my positive experience, I will always recommend talking to an insurance agent before purchasing. Rachelle helped me look at all my options and discuss each line item to make sure I understood what I was purchasing. Really happy with the auto insurance I have for my first car!

I appreciated all of George and Rachelle’s help. They are a very professional, personable, and responsive staff.

Recently had an insurance claim relating to sewer backup To my surprise the claim process was easy The company was very responsive Credit Northwest Insurance Most times making an insurance claim is like going to the dentist. I would highly recommend Northwest Insurance.

I found this agency about 8 or 9 years ago while shopping for the lowest rates on car insurance. I recommend this firm highly, they do their best to provide top notch service. they will shop multiple places and consolidate plans into one company if that saves you money. I always get the cheapest insurance, George will suggest at times that I don’t have adequate coverage, but I am a cheapskate and usually get close to the state minimum. I also used this agency for my business insurance and they got me great rates on contractors insurance.

I am very happy with their service, George was always helpful when we needed something. I moved on from the agency due to having a friend taking on my insurance, but I would recommend this company to anyone looking for a new insurance broker.